Contact

Who we are

My Store 2 is operated by Xinxingyuan E-commerce Limited.

Room 13, 7/F, Po Kwan Building, 50 Hung To Road, Kwun Tong, Kowloon, Hong Kong SAR

Email: xli582795@gmail.com
Telephone: +852 67269352

Customer service

For delivery, cancellation, return, product or privacy enquiries, email xli582795@gmail.com or use contact us. Please include your order number for an existing order. Do not send passwords, full payment-card details or identity documents through the contact form.

Business telephone: +852 67269352.

Help with your order

Track an order · Cancel an order · Request a return · Report a faulty or wrong item

Include your order number and the email used for the order. For a product question before buying, include the product name or page link. Please read Returns and cancellations help for the return steps, or Track an order for delivery help.

Business address and returns

The address above identifies the business. Please obtain return instructions before sending goods; it is not an automatically authorised warehouse or returns destination.