Privacy policy

About this notice

Xinxingyuan E-commerce Limited operates My Store 2 at https://wfhid3-ik.myshopify.com. This notice explains how information is handled when you visit, order from or contact this store. For our customer-service and privacy contact details, see the final section.

Information you provide

When you contact us or place an order, the information can include your name, email address, telephone number, billing and delivery addresses, order details, messages and the information you choose to provide. Payment information is handled through the payment services actually offered in checkout; do not send complete card details by email or the contact form.

If customer accounts or optional services are available and you choose to use them, the information needed for those services may also be processed.

Information from using the site

Shopify and the services used to operate the store can process technical information such as browser/device information, IP address, session activity and interactions with the service. Cookies and similar technologies may be involved. Where optional measurement or advertising features are used, they are subject to applicable privacy choices and legal requirements. See Cookies and privacy choices.

Why information is used

Information is used as appropriate to provide the website and requested services, process and fulfil orders, communicate about purchases and enquiries, handle cancellation and refund requests, protect the service from misuse, keep required records and comply with legal obligations.

Where applicable, the legal basis depends on the activity: performing a contract or taking steps at your request, complying with law, legitimate interests in operating and protecting the service subject to your rights, or consent where required. Optional marketing communications must follow the choices and legal conditions that apply; you can withdraw consent without affecting earlier lawful processing.

Service providers and disclosures

We use Shopify to power the store. Information may be disclosed as needed to Shopify and service providers supporting hosting, checkout/payment processing, order fulfilment, delivery, communications, security and professional or legal functions. We may also disclose information where legally required or necessary to establish or defend legal claims.

Shopify Network Intelligence is enabled for this store. To provide enhanced services, Shopify may use personal information about interactions with this store, other merchants and Shopify, subject to applicable privacy choices and legal requirements. Shopify is responsible for its own processing for those services, including relevant rights requests. You can learn more in the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal.

Storage, retention and security

Information may be processed where the company, Shopify and the relevant service providers operate, including outside your country. The safeguards and rights required by applicable law must be observed for relevant international transfers.

Records are kept for as long as needed for the stated purposes, including order handling, legal accounting/record obligations and claims, with retention determined by the information and applicable requirements. We use appropriate measures to protect information; no method of transmission or storage is represented as completely secure.

Your rights and choices

Depending on your location and the applicable law, you may request access, correction, deletion, restriction or portability of information, object to certain processing, or withdraw consent where processing is based on consent. Contact xli582795@gmail.com with the request. We may need proportionate information to confirm identity before responding.

Where applicable to your location, you may use the existing Your Privacy Choices page for the data-sharing choices described there. The options shown there depend on the rights and regional conditions described on that page.

You may raise a concern with us and, where applicable, the relevant supervisory authority. In the UK, information is available from the Information Commissioner’s Office.

Children, external links and updates

This store is intended for general shopping rather than a service directed to children. If you believe a child has provided information inappropriately, contact us. Third-party websites linked from this store have their own privacy practices.

This notice may change when the store’s services, processing or legal requirements change. We will publish the revised notice on this page and provide any additional notice required by law.

Who we are

My Store 2 is operated by Xinxingyuan E-commerce Limited.

Room 13, 7/F, Po Kwan Building, 50 Hung To Road, Kwun Tong, Kowloon, Hong Kong SAR

Email: xli582795@gmail.com
Telephone: +852 67269352