Terms of service

Who we are

My Store 2 is operated by Xinxingyuan E-commerce Limited.

Room 13, 7/F, Po Kwan Building, 50 Hung To Road, Kwun Tong, Kowloon, Hong Kong SAR

Email: xli582795@gmail.com
Telephone: +852 67269352

Using this website

These terms apply to use of this store and purchases made through it, together with the product information and order terms presented before payment. Please read and keep a copy of the terms relevant to your order. Use the website lawfully and provide accurate information needed to handle your order.

Products and orders

Check the product description, exact configuration, quantity, price and delivery information before submitting an order. Photographs may include props that are not part of the stated offer. Please check the stated features and included items rather than assuming that every accessory in a photograph is included.

You can review the order details before committing to payment. An automated acknowledgement records receipt of an order; it does not remove your statutory rights or any specific order-acceptance terms shown at checkout. If we cannot fulfil an order or need to correct a material error, we will contact you and arrange the appropriate cancellation or refund rather than impose an undisclosed substitution.

Prices, payment and delivery

The product and checkout pages show the applicable price and currency. Review the total payable and disclosed delivery/tax charges before placing the order. Only payment methods actually offered in checkout are available. No particular payment provider or financing arrangement is promised here.

Delivery availability and agreed arrangements are described in Shipping policy and the information presented for your order. Contact us before ordering if you need clarification about destination charges or a required delivery date.

Cancellation, returns and problems

Read Returns, refunds and cancellations for cancellation, returns, costs, faulty goods and refunds. Nothing in these terms limits any cancellation rights or remedies for faulty, damaged, misdescribed or otherwise non-conforming goods that you have under applicable consumer law. Sale items retain those rights.

Website content and third parties

Content is provided to explain the products and services of this store. You may use it for your personal shopping and keep a copy of relevant order terms; other copying or misuse must respect applicable intellectual-property rights. External services and websites have their own terms and privacy information.

Do not submit unlawful material, malicious code or content that infringes another person’s rights. If you provide feedback or a support message, we use it to handle the enquiry; these terms do not transfer ownership of all your personal content to us.

Privacy and communications

Our handling of personal information is explained in Privacy policy. Contact xli582795@gmail.com about an order, complaint or privacy request. Please do not send passwords or full payment credentials through email or contact forms.

Responsibility and consumer protection

We do not exclude or limit responsibility where the law does not permit it. These terms do not remove liability for fraud, applicable liability for death or personal injury, statutory product obligations or mandatory consumer rights.

A statement about service availability or third-party services does not make all goods “as is”, eliminate delivery obligations or leave you without remedies for an accepted order. Any other limit applies only to the extent lawful and fair in the circumstances.

Applicable law, changes and contact

The company is based in Hong Kong. Applicable mandatory consumer protections and any right to bring proceedings in a court available to you under the law are preserved. No exclusive foreign-court term is imposed by this notice.

We may update website terms for future use and future orders. Changes do not retrospectively remove agreed rights for an existing order. Contact xli582795@gmail.com or use contact us if you have a question.